bbjili Privacy Policy

1. Introduction

bbjili ("bbjili," "we," "us," or "our") operates the online gaming platform accessible at bbjili.app and any associated mobile or web applications (collectively, the "Platform"). We are committed to protecting the privacy and personal data of all users ("you," "your," or "Player") who access or use our Platform.

This Privacy Policy ("Policy") describes how bbjili collects, uses, discloses, stores, and protects your personal information in connection with your use of the Platform. It also explains your rights as a data subject under Philippine law and how you may exercise those rights.

This Policy forms part of and should be read together with the bbjili Terms & Conditions. By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

If you do not agree with this Policy, please do not use the Platform or provide us with your personal information.

2. Data Controller

bbjili is the data controller responsible for your personal information collected through the Platform. As data controller, bbjili determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its Implementing Rules and Regulations.

bbjili has designated a Data Protection Officer ("DPO") who is responsible for overseeing compliance with this Policy and applicable data privacy laws. You may contact our DPO using the details provided in Section 14 of this Policy.

3. Information We Collect

bbjili collects personal information from you in the following categories:

3.1 Information You Provide Directly

• Registration Data: Full legal name, date of birth, gender, nationality, residential address (including city — e.g., Manila, Cebu, Davao, Quezon City, Makati), email address, and mobile number.
• Identity Verification (KYC) Data: Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license, UMID), selfie photographs, and proof of address documents.
• Financial Data: GCash account details, Maya (PayMaya) account details, bank account information (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), and debit card details where applicable. We do not store full card numbers; payment data is tokenized by our payment processors.
• Communications: Messages, emails, and chat transcripts you send to our customer support team.
• Responsible Gaming Data: Self-exclusion requests, deposit limit settings, and cooling-off period preferences.

3.2 Information Collected Automatically

• Device & Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage Data: Pages visited, games played, session duration, click patterns, search queries within the Platform, and feature interactions.
• Transaction Data: Deposit and withdrawal history, game history, bet amounts, winnings, and bonus usage.
• Location Data: General geographic location derived from your IP address. We do not collect precise GPS location data.
• Cookies and Tracking Technologies: As described in Section 7 of this Policy.

3.3 Information from Third Parties

• Identity verification and fraud prevention data from KYC service providers.
• Payment confirmation data from payment processors (GCash, Maya, and banking partners).
• Publicly available information used to verify your identity or assess fraud risk.

4. How We Use Your Data

bbjili uses your personal information for the following purposes:

Purpose	Description
Account Management	Creating, maintaining, and managing your bbjili player account, including authentication and security.
Service Delivery	Providing access to games, processing deposits and withdrawals, and delivering customer support.
Identity Verification	Verifying your age (21+), identity, and eligibility to use the Platform in compliance with PAGCOR regulations.
Legal Compliance	Meeting anti-money laundering (AML), counter-terrorism financing (CTF), and KYC obligations under Philippine law.
Fraud Prevention	Detecting, investigating, and preventing fraudulent activity, cheating, and prohibited conduct.
Responsible Gaming	Monitoring gaming behavior to identify problem gambling indicators and administering self-exclusion and limit tools.
Communications	Sending transactional notifications, account alerts, and — where you have consented — promotional communications.
Platform Improvement	Analyzing usage patterns to improve the Platform's features, performance, and user experience.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, bbjili processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our contract with you (the Terms & Conditions), including account management, game delivery, and payment processing.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including AML/CTF obligations, PAGCOR regulatory requirements, and tax reporting.
• Legitimate Interests: Processing for fraud prevention, platform security, and service improvement, where such interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Sharing Your Information

bbjili does not sell your personal data. We may share your information with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment Processors: GCash, Maya, and Philippine banking partners, for the purpose of processing deposits and withdrawals.
• KYC & Identity Verification Providers: Third-party service providers that assist with identity verification and age confirmation.
• Fraud Prevention & Security Providers: Service providers that help detect and prevent fraudulent activity on the Platform.
• Game Providers: Third-party game studios whose games are available on the bbjili Platform, to the extent necessary for game delivery and fairness auditing.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where required by law or regulation.
• Professional Advisors: Legal counsel, auditors, and accountants, subject to professional confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of bbjili's assets, your data may be transferred to the successor entity, subject to equivalent privacy protections.

All third-party service providers engaged by bbjili are required to process your personal data only on our instructions and in accordance with applicable data privacy laws.

7. Cookies & Tracking Technologies

bbjili uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies and security tokens. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and responsible gaming limits.
• Analytics Cookies: Help us understand how players use the Platform so we can improve performance and user experience. Used only with your consent.
• Marketing Cookies: Used to deliver relevant promotional content. Used only with your explicit consent.

You may manage non-essential cookie preferences through your browser settings. Note that disabling certain cookies may affect Platform functionality.

8. Data Retention

bbjili retains your personal data for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable law. The following general retention periods apply:

• Active Account Data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in compliance with AML/CTF record-keeping requirements under Philippine law.
• KYC Documents: Retained for a minimum of five (5) years following the end of the business relationship, as required by the Anti-Money Laundering Act.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction.
• Customer Support Communications: Retained for three (3) years from the date of the interaction.
• Marketing Consent Records: Retained until consent is withdrawn and for one (1) year thereafter as evidence of consent.

When personal data is no longer required, bbjili will securely delete or anonymize it in accordance with our data disposal procedures.

9. Data Security

bbjili implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and our servers.
• Encryption of sensitive data at rest, including financial and identity information.
• Role-based access controls limiting staff access to personal data on a need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability scanning.
• Multi-factor authentication for internal systems accessing personal data.
• Staff training on data privacy and security obligations.

While bbjili takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your bbjili login credentials. Please refer to Section 4 of our Terms & Conditions for your account security obligations.

10. Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by bbjili:

• Right to Be Informed: The right to know how your personal data is being collected and processed — which this Policy fulfills.
• Right of Access: The right to request a copy of the personal data bbjili holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to legal retention obligations.
• Right to Object: The right to object to processing based on legitimate interests or for direct marketing purposes.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all valid requests within thirty (30) days, or within such extended period as permitted by law.

Please note that certain rights may be limited where bbjili is required to retain or process your data to comply with legal obligations (e.g., AML record-keeping requirements).

11. Children's Privacy

The bbjili Platform is strictly intended for persons aged 21 years and older, in accordance with Philippine gaming regulations. bbjili does not knowingly collect personal data from individuals under 21 years of age. If we become aware that personal data has been collected from a person under 21, we will promptly delete that data and close the associated account.

If you believe a minor has registered on the Platform, please contact us immediately at [email protected] so we can take appropriate action.

12. Cross-Border Data Transfers

Some of bbjili's service providers and game partners may be located outside the Philippines. Where personal data is transferred to recipients in other countries, bbjili ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under Philippine law, including contractual data protection clauses and, where applicable, adequacy assessments.

By using the Platform, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the provision of our services, subject to the safeguards described above.

13. Changes to This Policy

bbjili reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered players via email or a prominent notice on the Platform at least seven (7) days before taking effect, except where immediate amendment is required by law or regulation.

The "Last Updated" date at the top of this page reflects the most recent revision. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically.

14. Contact & Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our Data Protection Officer:

• Email: [email protected]
• Subject Line: "Data Privacy Request – [Your Full Name]"
• Response Time: Within 30 days of receipt of your request.

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Information on how to file a complaint is available on the NPC's official website.